STAA highly values all feedback and input from its stakeholders, as such input supports and assists the Company in achieving the objectives set out in its Sustainability Policy. The Company implements a transparent grievance handling mechanism that enables stakeholders to report concerns or issues related to the Company’s operations or its supply chain through established procedures. This mechanism ensures that stakeholders have accessible and clear channels to communicate their grievances. The grievance handling procedure outlined below describes how STAA manages and responds to all grievances submitted by stakeholders. Through this process, the Company ensures that every grievance received is properly recorded, reviewed, and addressed in a timely and appropriate manner.
